• Request quotes
  • Claim Surveys
  • Manage services
  • Real time notes and updates
  • viewable notes, reports and documentation
  • Background checked
  • Insured
  • Procedure compliant
  • Certified to perform
  • Uniformed
  • ID Card
View All Moving Claim Services

Missing Parts/Hardware

A few missing screws or an entire parts box, our technicians can survey what is needed to complete that furniture assembly. Standard hardware will be obtained and assembly completed the same day as the survey

Damaged Appliances

Damaged washer, dryer, icemaker? MCS has a network of certified appliance technicians in place across the United States to deal with any appliance issue that may arise for a quick claim resolution.


Televisions are one of our most common claims service questions. Not all damage results in total loss of the unit. When minor damage occurs to the unit or the stand it is sometimes more cost effective to repair rather than replace.

Exercise & Rec Equipment

Is it a treadmill? Maybe an Elliptical? I think something is missing and nothing is labeled. Our experienced exercise technicians can solve this dilemma and have your shipper once again enjoying their work out. Elliptical, treadmills, home gyms and more.


Have you ever noticed it is always that treasured family heirloom that obtains damage during the move? No problem – with our furniture restoration specialist that piece will look as good as new in no time.

Residential Damage

Oops – as careful as we all try to be accidents happen and need to be addressed.  Scratches on hardwood flooring, smudges on walls and even broken windows on occasion need to be repaired. Let us take the hassle out of these situations for you and have the residential damaged repaired by our skilled craftsman.


Clocks whether they be Grandfather, Grandmother or mantel are delicate and often historic pieces that require special care and special repairman. Through our long association with Clock Masters across the country that clock will be good as new.
  • crating
  • appliances
  • flat-panel-tvs
  • exercise-equipment
  • furniture
  • recreational-items
  • clocks

MCS Overview

Moving Claim Solutions solves claim related needs for our relocation clients, nationwide. Currently operating as a division of Custom Movers Services, Moving Claim Solutions has 20 years of industry expertise when it comes to handling move related claims. MCS puts a wealth of knowledge and qualified technicians in your corner, no claims service is too large or small for our qualified staff. Last minute service with a professional result is our standard.

Our business is based on five basic principles.

1. Reliability
2. Quality
3. Service
4. Value
5. Ease-of-Use

We look forward to being of service. At MCS, your reputation is our responsibility!

Learn more about MCS